Privacy

How your data is stored and used

Last updated: October 3, 2026. Contact: support@polytrack.games

Game data on your device

Language, sound, car colors, tracks and driving progress are stored in your browser. No account is needed to drive. Clearing browser data deletes local content; you can choose to download a backup.

Account and optional cloud sync

Email verification gives access to your account. Your email is not used as your public comment nickname. Signing in to comment does not enable sync. You choose whether to upload progress, car colors and custom tracks; device sound, language and control settings are not uploaded.

Comments and moderation

Nicknames and public comments are visible to visitors. Comments are reviewed before publication, using a configured model and human review where applicable. The model receives only nicknames, comments and related discussion, not emails, IP addresses, tickets or personal driving history.

Support tickets

Only a verified account with the matching email and the support team can view a ticket. We keep the email, content, timestamps, limited device language and browser information, and necessary context such as region and IP address to handle the issue. IP addresses are cleared after 30 days; location may be inaccurate or unknown. Attachments are not currently accepted.

Sign-in verification and third-party services

Image codes and Cloudflare Turnstile help reduce abuse. Sessions use necessary secure cookies. Sending codes or explicitly emailing a reply requires an email service; model moderation uses the service configured in the backend. We do not publish secret keys or verification codes on pages.

Deletion and contact

You can delete your own comments and clear local and cloud game data separately. For account or ticket data requests, use the contact page. Deleting cloud data does not automatically delete local copies.

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